Book demo

Book demo

Book demo

Introducing ElevenAgents Architect

Build better agents, just by talking or typing

Architect finds the cause, tests the fix in simulation, and waits for your approval.

Simulation-tested before you publish

Every change versioned and revertible

SOC 2 Type 2 · ISO 27001 · HIPAA

Control over what the agent does at every step matters to us as much as how quickly we can build it. Architect gives us both.

Karl Hughes

Head of AI Services, Acorn Insurance

See ElevenAgents Architect on your agents

Get a walkthrough built around your use case

Your data is protected. We do not share with third parties.

Introducing ElevenAgents Architect

Build better agents, just by talking or typing

Architect finds the cause, tests the fix in simulation, and waits for your approval.

Simulation-tested before you publish

Every change versioned and revertible

SOC 2 Type 2 · ISO 27001 · HIPAA

See ElevenAgents Architect on your agents

Get a walkthrough built around your use case

Your data is protected. We do not share with third parties.

Control over what the agent does at every step matters to us as much as how quickly we can build it. Architect gives us both.

Karl Hughes

Head of AI Services, Acorn Insurance

Introducing ElevenAgents Architect

Build better agents, just by talking or typing

Architect finds the cause, tests the fix in simulation, and waits for your approval.

Simulation-tested before you publish

Every change versioned and revertible

SOC 2 Type 2 · ISO 27001 · HIPAA

See ElevenAgents Architect on your agents

Get a walkthrough built around your use case

Your data is protected. We do not share with third parties.

Control over what the agent does at every step matters to us as much as how quickly we can build it. Architect gives us both.

Karl Hughes

Head of AI Services, Acorn Insurance

Say what's wrong, get a proven fix

Describe the problem in plain language. ElevenAgents Architect finds the root cause, builds the fix, and proves it in simulation, so your team improves agents without waiting on a specialist.

See how it works

Simulation-tested before you publish

Versioned drafts you can revert

Your approval before anything goes live

Say what's wrong, get a proven fix

Describe the problem in plain language. ElevenAgents Architect finds the root cause, builds the fix, and proves it in simulation, so your team improves agents without waiting on a specialist.

See how it works

Simulation-tested before you publish

Versioned drafts you can revert

Your approval before anything goes live

Say what's wrong, get a proven fix

Describe the problem in plain language. ElevenAgents Architect finds the root cause, builds the fix, and proves it in simulation, so your team improves agents without waiting on a specialist.

See how it works

Simulation-tested before you publish

Versioned drafts you can revert

Your approval before anything goes live

Built for teams that ship and iterate

Built for teams that ship and iterate

Talk with our team

Talk with our team

An expert partner for building and iterating

Describe the agent you need and ElevenAgents Architect builds it the way an expert would, in the platform that runs it.

An expert partner for building and iterating

Describe the agent you need and ElevenAgents Architect builds it the way an expert would, in the platform that runs it.

An expert partner for building and iterating

Describe the agent you need and ElevenAgents Architect builds it the way an expert would, in the platform that runs it.

Continuously improve your agents

It reasons across thousands of your conversations to spot opportunities you'd otherwise miss. Each one comes back as a proposal, with the fix already built and validated in simulation.

Continuously improve your agents

It reasons across thousands of your conversations to spot opportunities you'd otherwise miss. Each one comes back as a proposal, with the fix already built and validated in simulation.

Continuously improve your agents

It reasons across thousands of your conversations to spot opportunities you'd otherwise miss. Each one comes back as a proposal, with the fix already built and validated in simulation.

Build safely, to your standards

Every change lands as a versioned draft you can review and revert. Your approval is required before anything goes live, and it builds to the standards your team defines.

Build safely, to your standards

Every change lands as a versioned draft you can review and revert. Your approval is required before anything goes live, and it builds to the standards your team defines.

Build safely, to your standards

Every change lands as a versioned draft you can review and revert. Your approval is required before anything goes live, and it builds to the standards your team defines.

Empower your whole team, wherever they work

Talk to it by voice or chat throughout ElevenAgents, tag it in Slack, or reach it from Claude, Claude Code, ChatGPT, Cursor, and more. One conversation instead of a ticket.

Empower your whole team, wherever they work

Talk to it by voice or chat throughout ElevenAgents, tag it in Slack, or reach it from Claude, Claude Code, ChatGPT, Cursor, and more. One conversation instead of a ticket.

Empower your whole team, wherever they work

Talk to it by voice or chat throughout ElevenAgents, tag it in Slack, or reach it from Claude, Claude Code, ChatGPT, Cursor, and more. One conversation instead of a ticket.

Trusted by 7,500,000+ enterprises and brands

Trusted by 7,500,000+ enterprises and brands

Trusted by 7,500,000+ enterprises and brands

Elevated customer experiences, built for you

Elevated customer experiences, built for you

Financial services

Telecom

Retail and e-commerce

Healthcare

Government

Tech and SaaS

The problem

CSAT is dropping on calls about fraudulent charges, and there are far too many transcripts to read. You need the cause, not another dashboard.

The solution

It reads the dispute transcripts, finds where callers lose confidence (verification loops, transfers), proposes the fix, and writes the simulation. It runs on a SOC 2 Type 2, ISO 27001 and PCI DSS Level 1 platform, with annual pentesting.

Ask ElevenAgents Architect: “Why is CSAT dropping on calls about fraudulent charges?”

Key capabilities

Identity confirmed before account details

Built from your policies, guardrails included

Traceable changes: diff, author, revert

Tested before customers hear it

Financial services

Telecom

Retail and e-commerce

Healthcare

Government

Tech and SaaS

The problem

CSAT is dropping on calls about fraudulent charges, and there are far too many transcripts to read. You need the cause, not another dashboard.

The solution

It reads the dispute transcripts, finds where callers lose confidence (verification loops, transfers), proposes the fix, and writes the simulation. It runs on a SOC 2 Type 2, ISO 27001 and PCI DSS Level 1 platform, with annual pentesting.

Ask ElevenAgents Architect: “Why is CSAT dropping on calls about fraudulent charges?”

Key capabilities

Identity confirmed before account details

Built from your policies, guardrails included

Traceable changes: diff, author, revert

Tested before customers hear it

Financial services

Telecom

Retail and e-commerce

Healthcare

Government

Tech and SaaS

The problem

CSAT is dropping on calls about fraudulent charges, and there are far too many transcripts to read. You need the cause, not another dashboard.

The solution

It reads the dispute transcripts, finds where callers lose confidence (verification loops, transfers), proposes the fix, and writes the simulation. It runs on a SOC 2 Type 2, ISO 27001 and PCI DSS Level 1 platform, with annual pentesting.

Ask ElevenAgents Architect: “Why is CSAT dropping on calls about fraudulent charges?”

Key capabilities

Identity confirmed before account details

Built from your policies, guardrails included

Traceable changes: diff, author, revert

Tested before customers hear it

The world's top companies run on ElevenAgents

Proven results at global scale across fintech, telecom, healthcare, and more.

Talk with our team

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Revolut cuts resolution time by 8x

First-line voice support across the UK and Europe, covering 4M+ customers in 31+ languages.

Emotionally intelligent delivery

8x faster time-to-resolution

31+ languages across 40 markets

"ElevenLabs delivered the best voices and lowest latency, kept us in control of orchestration, and met our security bar with PCI compliance."

Ines Azevedo, Tech Product Owner (AI)

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Deliveroo automates ops calls

Thousands of weekly manual calls replaced across rider re-engagement, restaurant verification, and partner activation.

80%+ reached, 30% re-engaged

75% restaurant verification success

86% of partner sites contacted

"ElevenLabs Agents has transformed our operational efficiency, giving us real-time visibility into network status."

Amy Marangon, Sr. Manager, Ops Strategy

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Klarna resolves calls 10x faster

Primary phone support touchpoint for all 35M US customers, with a global rollout to 114M planned.

10x faster agent query resolution

All 35M US customers at launch

Rollout planned to 114M customers

"Our focus was removing unnecessary waiting for customers with straightforward questions, while ensuring those who want a human are connected without friction."

Camilla Giesecke, COO

The world's top companies run on ElevenAgents

Proven results at global scale across fintech, telecom, healthcare, and more.

Talk with our team

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2
3
4
5
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7
8
9
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x

Revolut cuts resolution time by 8x

First-line voice support across the UK and Europe, covering 4M+ customers in 31+ languages.

Emotionally intelligent delivery

8x faster time-to-resolution

31+ languages across 40 markets

"ElevenLabs delivered the best voices and lowest latency, kept us in control of orchestration, and met our security bar with PCI compliance."

Ines Azevedo, Tech Product Owner (AI)

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5
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%+

Deliveroo automates ops calls

Thousands of weekly manual calls replaced across rider re-engagement, restaurant verification, and partner activation.

80%+ reached, 30% re-engaged

75% restaurant verification success

86% of partner sites contacted

"ElevenLabs Agents has transformed our operational efficiency, giving us real-time visibility into network status."

Amy Marangon, Sr. Manager, Ops Strategy

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5
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Klarna resolves calls 10x faster

Primary phone support touchpoint for all 35M US customers, with a global rollout to 114M planned.

10x faster agent query resolution

All 35M US customers at launch

Rollout planned to 114M customers

"Our focus was removing unnecessary waiting for customers with straightforward questions, while ensuring those who want a human are connected without friction."

Camilla Giesecke, COO

The world's top companies run on ElevenAgents

Proven results at global scale across fintech, telecom, healthcare, and more.

Talk with our team

0
1
2
3
4
5
6
7
8
9
0
x

Revolut cuts resolution time by 8x

First-line voice support across the UK and Europe, covering 4M+ customers in 31+ languages.

Emotionally intelligent delivery

8x faster time-to-resolution

31+ languages across 40 markets

"ElevenLabs delivered the best voices and lowest latency, kept us in control of orchestration, and met our security bar with PCI compliance."

Ines Azevedo, Tech Product Owner (AI)

0
1
2
3
4
5
6
7
8
9
0
0
1
2
3
4
5
6
7
8
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0
%+

Deliveroo automates ops calls

Thousands of weekly manual calls replaced across rider re-engagement, restaurant verification, and partner activation.

80%+ reached, 30% re-engaged

75% restaurant verification success

86% of partner sites contacted

"ElevenLabs Agents has transformed our operational efficiency, giving us real-time visibility into network status."

Amy Marangon, Sr. Manager, Ops Strategy

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1
2
3
4
5
6
7
8
9
0
0
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2
3
4
5
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x

Klarna resolves calls 10x faster

Primary phone support touchpoint for all 35M US customers, with a global rollout to 114M planned.

10x faster agent query resolution

All 35M US customers at launch

Rollout planned to 114M customers

"Our focus was removing unnecessary waiting for customers with straightforward questions, while ensuring those who want a human are connected without friction."

Camilla Giesecke, COO

Ask it anything about your agents

Ask it anything about your agents

Describe what you need in plain language. ElevenAgents Architect does the expert work.

Describe what you need in plain language. ElevenAgents Architect does the expert work.

Fix what's not working

“Why did this call go wrong?” It reads the transcript, explains the cause, and proposes the change.

Root cause from your transcripts

Fix proposed as a versioned draft

Validated in simulation first

Fix what's not working

“Why did this call go wrong?” It reads the transcript, explains the cause, and proposes the change.

Root cause from your transcripts

Fix proposed as a versioned draft

Validated in simulation first

Fix what's not working

“Why did this call go wrong?” It reads the transcript, explains the cause, and proposes the change.

Root cause from your transcripts

Fix proposed as a versioned draft

Validated in simulation first

Build new agents

“Build a billing support agent for our premium tier: warm, efficient, escalates disputes to a human.”

Prompt and knowledge base drafted

Tools configured like an expert

Tests and guardrails included

Build new agents

“Build a billing support agent for our premium tier: warm, efficient, escalates disputes to a human.”

Prompt and knowledge base drafted

Tools configured like an expert

Tests and guardrails included

Build new agents

“Build a billing support agent for our premium tier: warm, efficient, escalates disputes to a human.”

Prompt and knowledge base drafted

Tools configured like an expert

Tests and guardrails included

Guard what matters

"Make sure the agent confirms the caller’s identity before discussing account balance or payments."

Guardrails where you need them

Simulations that prove the rule holds

Versioned and revertible

Guard what matters

"Make sure the agent confirms the caller’s identity before discussing account balance or payments."

Guardrails where you need them

Simulations that prove the rule holds

Versioned and revertible

Guard what matters

"Make sure the agent confirms the caller’s identity before discussing account balance or payments."

Guardrails where you need them

Simulations that prove the rule holds

Versioned and revertible

Talk to an Architect specialist

Talk to an Architect specialist

Full enterprise control on every change

Data is encrypted in transit and at rest, with support for SOC 2, HIPAA, and GDPR compliance. ElevenAgents Architect changes are approval-gated, versioned with diff and revert, validated by simulation tests, and piloted on a slice of live traffic before rollout.

Talk with our team

Full enterprise control on every change

Data is encrypted in transit and at rest, with support for SOC 2, HIPAA, and GDPR compliance. ElevenAgents Architect changes are approval-gated, versioned with diff and revert, validated by simulation tests, and piloted on a slice of live traffic before rollout.

Talk with our team

Full enterprise control on every change

Data is encrypted in transit and at rest, with support for SOC 2, HIPAA, and GDPR compliance. ElevenAgents Architect changes are approval-gated, versioned with diff and revert, validated by simulation tests, and piloted on a slice of live traffic before rollout.

Talk with our team

Use it where your team already works

Talk to ElevenAgents Architect by voice or chat in ElevenAgents, tag it in Slack, or reach it from Claude, Claude Code, ChatGPT, Cursor, and more.

Get a personalized demo

Use it where your team already works

Talk to ElevenAgents Architect by voice or chat in ElevenAgents, tag it in Slack, or reach it from Claude, Claude Code, ChatGPT, Cursor, and more.

Get a personalized demo

Use it where your team already works

Talk to ElevenAgents Architect by voice or chat in ElevenAgents, tag it in Slack, or reach it from Claude, Claude Code, ChatGPT, Cursor, and more.

Get a personalized demo

What teams say about ElevenAgents

  • Rather than having to spend time finding the correct parts of the system to tweak, we can just explain to Architect.

    Chris Thacker

    CTO, PHMG

  • We were looking for a voice solution that could work at scale from day one... when customers want to speak to a human they are connected without friction.

    Camilla Giesecke

    COO, Klarna

  • ElevenAgents has helped us to build the first AI voice-based loan assistant of its kind for the mortgage industry... we’ve been able to 2x our lead-to-lock conversion over the last year.

    Vishal Garg

    CEO, Better

  • ElevenLabs Agents has the right balance of tooling to allow us to build directly and go to market exceptionally fast. Anybody can jump into the platform, prototype, and understand what the art of the possible is.

    Mitch Lieberman

    VP Product, TELUS Digital

  • ElevenLabs are the most responsive partner of all those we evaluated - their deployed engineers helped us move fast and accelerate time to value.

    Ines Azevedo

    Tech Product Owner (AI), Revolut

  • Collaborating with ElevenLabs felt like adding new team members... it gave us the headway to be first, very often, when it comes to a new launch.

    Lena Drubel

    VP Consumer AI, Deutsche Telekom

  • The ability to quickly self-serve AI voice agents with hardly any setup... made ElevenLabs the clear choice.

    Blake Lusenhop

    Head of Technology, Everlywell

  • What stood out was the ability to go beyond just automation, to create conversations that feel natural, contextual, and truly responsive to merchant needs.

    Khilan Haria

    CPO, Razorpay

  • The ElevenLabs platform is very intuitive, and the support from the ElevenLabs engineering team made deployment really efficient.

    Amy Marangon

    Sr. Mgr Ops Strategy, Deliveroo

  • ElevenLabs’ AI agents have transformed our lead capture and customer feedback processes, delivering faster insights and significant cost savings while boosting engagement across multiple countries in International Business.

    Anand Das

    Chief Digital & AI Officer, TVS Motor

  • ...combined with adaptive AI cognition, contextual memory... has enabled us to build production-ready systems at scale... enabling 5,000+ new hires to accelerate proficiency through immersive, domain-driven AI simulations.

    Thiruvenkadam T

    AI & Advanced Tech Lead, EXL

  • We’re very proud of the solution we have built together and are confident that it will continue to scale as we do - providing the best possible support for our customers.

    Julia Ponomareva

    Director CX & AI, Revolut

    What teams say about ElevenAgents

    • Rather than having to spend time finding the correct parts of the system to tweak, we can just explain to Architect.

      Chris Thacker

      CTO, PHMG

    • We were looking for a voice solution that could work at scale from day one... when customers want to speak to a human they are connected without friction.

      Camilla Giesecke

      COO, Klarna

    • ElevenAgents has helped us to build the first AI voice-based loan assistant of its kind for the mortgage industry... we’ve been able to 2x our lead-to-lock conversion over the last year.

      Vishal Garg

      CEO, Better

    • ElevenLabs Agents has the right balance of tooling to allow us to build directly and go to market exceptionally fast. Anybody can jump into the platform, prototype, and understand what the art of the possible is.

      Mitch Lieberman

      VP Product, TELUS Digital

    • ElevenLabs are the most responsive partner of all those we evaluated - their deployed engineers helped us move fast and accelerate time to value.

      Ines Azevedo

      Tech Product Owner (AI), Revolut

    • Collaborating with ElevenLabs felt like adding new team members... it gave us the headway to be first, very often, when it comes to a new launch.

      Lena Drubel

      VP Consumer AI, Deutsche Telekom

    What teams say about ElevenAgents

    • Rather than having to spend time finding the correct parts of the system to tweak, we can just explain to Architect.

      Chris Thacker

      CTO, PHMG

    • We were looking for a voice solution that could work at scale from day one... when customers want to speak to a human they are connected without friction.

      Camilla Giesecke

      COO, Klarna

    • ElevenAgents has helped us to build the first AI voice-based loan assistant of its kind for the mortgage industry... we’ve been able to 2x our lead-to-lock conversion over the last year.

      Vishal Garg

      CEO, Better

    • ElevenLabs Agents has the right balance of tooling to allow us to build directly and go to market exceptionally fast. Anybody can jump into the platform, prototype, and understand what the art of the possible is.

      Mitch Lieberman

      VP Product, TELUS Digital

    • ElevenLabs are the most responsive partner of all those we evaluated - their deployed engineers helped us move fast and accelerate time to value.

      Ines Azevedo

      Tech Product Owner (AI), Revolut

    • Collaborating with ElevenLabs felt like adding new team members... it gave us the headway to be first, very often, when it comes to a new launch.

      Lena Drubel

      VP Consumer AI, Deutsche Telekom

    • The ability to quickly self-serve AI voice agents with hardly any setup... made ElevenLabs the clear choice.

      Blake Lusenhop

      Head of Technology, Everlywell

    • What stood out was the ability to go beyond just automation, to create conversations that feel natural, contextual, and truly responsive to merchant needs.

      Khilan Haria

      CPO, Razorpay

    • The ElevenLabs platform is very intuitive, and the support from the ElevenLabs engineering team made deployment really efficient.

      Amy Marangon

      Sr. Mgr Ops Strategy, Deliveroo

    • ElevenLabs’ AI agents have transformed our lead capture and customer feedback processes, delivering faster insights and significant cost savings while boosting engagement across multiple countries in International Business.

      Anand Das

      Chief Digital & AI Officer, TVS Motor

    • ...combined with adaptive AI cognition, contextual memory... has enabled us to build production-ready systems at scale... enabling 5,000+ new hires to accelerate proficiency through immersive, domain-driven AI simulations.

      Thiruvenkadam T

      AI & Advanced Tech Lead, EXL

    • We’re very proud of the solution we have built together and are confident that it will continue to scale as we do - providing the best possible support for our customers.

      Julia Ponomareva

      Director CX & AI, Revolut

      Answers to common questions

      Will it change my live agent on its own?+

      No. Every change Architect proposes lands as a versioned draft, and nothing goes live until you approve it.

      Does it work on agents we already have live?+

      Yes. Architect reads conversations from your existing agents, finds where they fall short, and proposes fixes you can test in simulation before you publish.

      Can we see what changed and roll it back?+

      Yes. Every change is versioned with a diff and an author, so you can review exactly what changed and revert to a previous version at any time.

      How is it different from other agent copilots?+

      Architect is built into the platform your agents run on. It analyzes real transcripts, builds the fix, and proves it in simulation, with your approval required before anything goes live.

      Does it work in our tools?+

      You can talk to Architect in ElevenAgents, tag it in Slack, or reach it from Claude, Claude Code, ChatGPT, Cursor, and more.

      Where is it available?+

      ElevenAgents Architect is built into the ElevenAgents platform. Book a demo and our team will walk you through availability for your account and use case.

      Answers to common questions

      Will it change my live agent on its own?+

      No. Every change Architect proposes lands as a versioned draft, and nothing goes live until you approve it.

      Does it work on agents we already have live?+

      Yes. Architect reads conversations from your existing agents, finds where they fall short, and proposes fixes you can test in simulation before you publish.

      Can we see what changed and roll it back?+

      Yes. Every change is versioned with a diff and an author, so you can review exactly what changed and revert to a previous version at any time.

      How is it different from other agent copilots?+

      Architect is built into the platform your agents run on. It analyzes real transcripts, builds the fix, and proves it in simulation, with your approval required before anything goes live.

      Does it work in our tools?+

      You can talk to Architect in ElevenAgents, tag it in Slack, or reach it from Claude, Claude Code, ChatGPT, Cursor, and more.

      Where is it available?+

      ElevenAgents Architect is built into the ElevenAgents platform. Book a demo and our team will walk you through availability for your account and use case.

      Answers to common questions

      Will it change my live agent on its own?+

      No. Every change Architect proposes lands as a versioned draft, and nothing goes live until you approve it.

      Does it work on agents we already have live?+

      Yes. Architect reads conversations from your existing agents, finds where they fall short, and proposes fixes you can test in simulation before you publish.

      Can we see what changed and roll it back?+

      Yes. Every change is versioned with a diff and an author, so you can review exactly what changed and revert to a previous version at any time.

      How is it different from other agent copilots?+

      Architect is built into the platform your agents run on. It analyzes real transcripts, builds the fix, and proves it in simulation, with your approval required before anything goes live.

      Does it work in our tools?+

      You can talk to Architect in ElevenAgents, tag it in Slack, or reach it from Claude, Claude Code, ChatGPT, Cursor, and more.

      Where is it available?+

      ElevenAgents Architect is built into the ElevenAgents platform. Book a demo and our team will walk you through availability for your account and use case.

      Ready to see what Architect can improve?

      Book a personalized walkthrough of ElevenAgents Architect.

      Get a personalized demo

      SOC 2 Type 2 · ISO 27001 · HIPAA

      Approval required before anything goes live

      Ready to see what Architect can improve?

      Book a personalized walkthrough of ElevenAgents Architect.

      Get a personalized demo

      SOC 2 Type 2 · ISO 27001 · HIPAA

      Approval required before anything goes live

      Ready to see what Architect can improve?

      Book a personalized walkthrough of ElevenAgents Architect.

      Get a personalized demo

      SOC 2 Type 2 · ISO 27001 · HIPAA

      Approval required before anything goes live