ElevenAgents for financial services
Voice agents purpose-built for JPMorganChase
Deploy AI agents that handle retail banking support, wealth servicing, lending, and outbound across phone, chat, and WhatsApp. Fluent in 70+ languages, around the clock.
Enterprise-grade security
PCI DSS Level 1 certified
Dedicated deployment team
ElevenAgents for financial services
Voice agents purpose-built for JPMorganChase
Deploy AI agents that handle retail banking support, wealth servicing, lending, and outbound across phone, chat, and WhatsApp. Fluent in 70+ languages, around the clock.
Enterprise-grade security
PCI DSS Level 1 certified
Dedicated deployment team
ElevenAgents for financial services
Voice agents purpose-built for JPMorganChase
Deploy AI agents that handle retail banking support, wealth servicing, lending, and outbound across phone, chat, and WhatsApp. Fluent in 70+ languages, around the clock.
Enterprise-grade security
PCI DSS Level 1 certified
Dedicated deployment team
Banking expertise, at any scale
Hear how our agents handle client requests the way your best bankers would.
of F500 companies use ElevenLabs
agents created
languages supported
Banking expertise, at any scale
Hear how our agents handle client requests the way your best bankers would.
of F500 companies use ElevenLabs
agents created
languages supported
Banking expertise, at any scale
Hear how our agents handle client requests the way your best bankers would.
of F500 companies use ElevenLabs
agents created
languages supported
Trusted by 7,500,000+ enterprises and brands
Trusted by 7,500,000+ enterprises and brands
Trusted by 7,500,000+ enterprises and brands
Conversational AI agents for every client need
Retail banking support
Wealth & advisory servicing
Lending & origination
Outbound & collections
The problem
Retail banking contact centers handle millions of account and payment queries. Clients expect instant answers - not queues, transfers, or scripted agents.
The solution
ElevenAgents handles inbound support end-to-end - account queries, payment support, fraud triage, and escalations via CRM and core banking connectors.
Banking teams using ElevenAgents for retail support can handle more inbound volume without adding headcount.
Key capabilities
Account balance, payment, and transaction queries
Fraud alert triage and escalation workflows
Seamless handoff with full conversation context
Omnichannel: phone, chat, and WhatsApp
Conversational AI agents for every client need
Retail banking support
Wealth & advisory servicing
Lending & origination
Outbound & collections
The problem
Retail banking contact centers handle millions of account and payment queries. Clients expect instant answers - not queues, transfers, or scripted agents.
The solution
ElevenAgents handles inbound support end-to-end - account queries, payment support, fraud triage, and escalations via CRM and core banking connectors.
Banking teams using ElevenAgents for retail support can handle more inbound volume without adding headcount.
Key capabilities
Account balance, payment, and transaction queries
Fraud alert triage and escalation workflows
Seamless handoff with full conversation context
Omnichannel: phone, chat, and WhatsApp
Conversational AI agents for every client need
Retail banking support
Wealth & advisory servicing
Lending & origination
Outbound & collections
The problem
Retail banking contact centers handle millions of account and payment queries. Clients expect instant answers - not queues, transfers, or scripted agents.
The solution
ElevenAgents handles inbound support end-to-end - account queries, payment support, fraud triage, and escalations via CRM and core banking connectors.
Banking teams using ElevenAgents for retail support can handle more inbound volume without adding headcount.
Key capabilities
Make every client interaction count
Conversational AI agents built for the compliance requirements, operational demands, and client expectations of banking.
Protect the client experience
A robotic response erodes client trust. Whether a client is anxious, confused, or ready to act - Expressive Mode adjusts tone and pacing to match the moment.
Scale without scaling headcount
Rate changes, tax season, and market events create surges no headcount plan absorbs. ElevenAgents scales across voice, chat, and WhatsApp without adding headcount.
Meet security and compliance needs
ElevenAgents meets banking's compliance requirements. SOC 2 Type 2, PCI DSS L1, GDPR-assessed, US and EU data residency.
Make every client interaction count
Conversational AI agents built for the compliance requirements, operational demands, and client expectations of banking.
Protect the client experience
A robotic response erodes client trust. Whether a client is anxious, confused, or ready to act - Expressive Mode adjusts tone and pacing to match the moment.
Scale without scaling headcount
Rate changes, tax season, and market events create surges no headcount plan absorbs. ElevenAgents scales across voice, chat, and WhatsApp without adding headcount.
Meet security and compliance needs
ElevenAgents meets banking's compliance requirements. SOC 2 Type 2, PCI DSS L1, GDPR-assessed, US and EU data residency.
Make every client interaction count
Conversational AI agents built for the compliance requirements, operational demands, and client expectations of banking.
Protect the client experience
A robotic response erodes client trust. Whether a client is anxious, confused, or ready to act - Expressive Mode adjusts tone and pacing to match the moment.
Scale without scaling headcount
Rate changes, tax season, and market events create surges no headcount plan absorbs. ElevenAgents scales across voice, chat, and WhatsApp without adding headcount.
Meet security and compliance needs
ElevenAgents meets banking's compliance requirements. SOC 2 Type 2, PCI DSS L1, GDPR-assessed, US and EU data residency.
How Expressive Mode works
1
Client calls in frustrated
Scribe v2 Realtime detects emotional cues in the client’s voice - identifying frustration, urgency, or confusion in milliseconds.
2
Agent responds with the right tone
V3 adjusts delivery using cue cards you define - reassuring on disputes, enthusiastic on upgrades, apologetic on failures.
3
Conversation resolves naturally
Natural turn-taking keeps the dialogue flowing. If the situation requires human judgment, agent hands off with full context.
How Expressive Mode works
1
Client calls in frustrated
Scribe v2 Realtime detects emotional cues in the client’s voice - identifying frustration, urgency, or confusion in milliseconds.
2
Agent responds with the right tone
V3 adjusts delivery using cue cards you define - reassuring on disputes, enthusiastic on upgrades, apologetic on failures.
3
Conversation resolves naturally
Natural turn-taking keeps the dialogue flowing. If the situation requires human judgment, agent hands off with full context.
How Expressive Mode works
1
Client calls in frustrated
Scribe v2 Realtime detects emotional cues in the client’s voice - identifying frustration, urgency, or confusion in milliseconds.
2
Agent responds with the right tone
V3 adjusts delivery using cue cards you define - reassuring on disputes, enthusiastic on upgrades, apologetic on failures.
3
Conversation resolves naturally
Natural turn-taking keeps the dialogue flowing. If the situation requires human judgment, agent hands off with full context.
Built for the moments that matter most
Client trust is won and lost in specific moments. ElevenAgents is built to handle each one.
A rate change triggers hundreds of calls. ElevenAgents handles the surge - answering accurately and routing complex cases to advisors.
A client calls suspicious of a transaction. ElevenAgents identifies the concern, initiates the fraud workflow, and escalates.
A mortgage applicant goes quiet after their inquiry. ElevenAgents follows up in their language at the right moment and re-engages.
A wealth client calls outside hours about a portfolio concern. ElevenAgents handles the query and books a call with their advisor.
Built for the moments that matter most
Client trust is won and lost in specific moments. ElevenAgents is built to handle each one.
A rate change triggers hundreds of calls. ElevenAgents handles the surge - answering accurately and routing complex cases to advisors.
A client calls suspicious of a transaction. ElevenAgents identifies the concern, initiates the fraud workflow, and escalates.
A mortgage applicant goes quiet after their inquiry. ElevenAgents follows up in their language at the right moment and re-engages.
A wealth client calls outside hours about a portfolio concern. ElevenAgents handles the query and books a call with their advisor.
Built for the moments that matter most
Client trust is won and lost in specific moments. ElevenAgents is built to handle each one.
A rate change triggers hundreds of calls. ElevenAgents handles the surge - answering accurately and routing complex cases to advisors.
A client calls suspicious of a transaction. ElevenAgents identifies the concern, initiates the fraud workflow, and escalates.
A mortgage applicant goes quiet after their inquiry. ElevenAgents follows up in their language at the right moment and re-engages.
A wealth client calls outside hours about a portfolio concern. ElevenAgents handles the query and books a call with their advisor.
Integrated with every tool you already use
ElevenLabs fits into your existing stack with native CRM, telephony, and core banking system integrations for fast deployment.
Integrated with every tool you already use
ElevenLabs fits into your existing stack with native CRM, telephony, and core banking system integrations for fast deployment.
Integrated with every tool you already use
ElevenLabs fits into your existing stack with native CRM, telephony, and core banking system integrations for fast deployment.
Answers to common questions
Answers to common questions
Answers to common questions
ElevenAgents includes native connectors to Salesforce, Zendesk, and ServiceNow. For core banking platforms and proprietary systems, our forward deployed engineering team works with you directly via APIs and webhooks. Typical time from kickoff to first live agent is measured in weeks, not months.
ElevenAgents supports 70+ languages with natural-sounding voice across a broad range of accents and dialects. A single agent configuration can be deployed globally - no need to rebuild per market. Language detection is automatic, so clients are handled in their preferred language without menu selection.
ElevenAgents transfers to human agents or advisors in real time when a conversation requires it - triggered by query complexity, client tier, escalation request, or configurable rules you define. The full conversation transcript and context transfer with the call, so the advisor never starts from scratch.
Banking teams using ElevenAgents typically target reductions in average handle time, improvements in first-contact resolution, and increased advisor capacity for relationship-building activities. We work with your team to define success metrics against the KPIs that matter - CSAT, AHT, containment rate, and cost-per-contact.
ElevenAgents holds PCI DSS Level 1 certification (externally validated) for payment-handling workflows and is independently audited annually for GDPR compliance. We offer US and EU data residency, Zero Retention Mode, and end-to-end encryption. Our team works with your legal and compliance teams to configure deployments to your specific regulatory requirements.
ElevenAgents integrates with core banking platforms and proprietary systems via our open API and webhook framework. Our forward deployed engineering team works with you to scope and deploy the integration - we do not require you to replace existing systems or rebuild your AI stack.
ElevenAgents gives you full control over agent behavior through configurable guardrails, deterministic workflows, and a no-code workflow builder. Every conversation is logged with a full transcript. Our team works with you to define compliance gates, escalation rules, and disclosure requirements for your regulatory environment.
Expressive Mode is a capability available in ElevenAgents that uses real-time speech signals to infer emotion and adapt tone - responding with more composure when a client is frustrated, more patience when they're confused, and more confidence when they need reassurance. It is powered by Eleven v3 Conversational and a new turn-taking system that improves response timing and reduces interruptions.
ElevenAgents includes native connectors to Salesforce, Zendesk, and ServiceNow. For core banking platforms and proprietary systems, our forward deployed engineering team works with you directly via APIs and webhooks. Typical time from kickoff to first live agent is measured in weeks, not months.
ElevenAgents supports 70+ languages with natural-sounding voice across a broad range of accents and dialects. A single agent configuration can be deployed globally - no need to rebuild per market. Language detection is automatic, so clients are handled in their preferred language without menu selection.
ElevenAgents transfers to human agents or advisors in real time when a conversation requires it - triggered by query complexity, client tier, escalation request, or configurable rules you define. The full conversation transcript and context transfer with the call, so the advisor never starts from scratch.
Banking teams using ElevenAgents typically target reductions in average handle time, improvements in first-contact resolution, and increased advisor capacity for relationship-building activities. We work with your team to define success metrics against the KPIs that matter - CSAT, AHT, containment rate, and cost-per-contact.
ElevenAgents holds PCI DSS Level 1 certification (externally validated) for payment-handling workflows and is independently audited annually for GDPR compliance. We offer US and EU data residency, Zero Retention Mode, and end-to-end encryption. Our team works with your legal and compliance teams to configure deployments to your specific regulatory requirements.
ElevenAgents integrates with core banking platforms and proprietary systems via our open API and webhook framework. Our forward deployed engineering team works with you to scope and deploy the integration - we do not require you to replace existing systems or rebuild your AI stack.
ElevenAgents gives you full control over agent behavior through configurable guardrails, deterministic workflows, and a no-code workflow builder. Every conversation is logged with a full transcript. Our team works with you to define compliance gates, escalation rules, and disclosure requirements for your regulatory environment.
Expressive Mode is a capability available in ElevenAgents that uses real-time speech signals to infer emotion and adapt tone - responding with more composure when a client is frustrated, more patience when they're confused, and more confidence when they need reassurance. It is powered by Eleven v3 Conversational and a new turn-taking system that improves response timing and reduces interruptions.
ElevenAgents includes native connectors to Salesforce, Zendesk, and ServiceNow. For core banking platforms and proprietary systems, our forward deployed engineering team works with you directly via APIs and webhooks. Typical time from kickoff to first live agent is measured in weeks, not months.
ElevenAgents supports 70+ languages with natural-sounding voice across a broad range of accents and dialects. A single agent configuration can be deployed globally - no need to rebuild per market. Language detection is automatic, so clients are handled in their preferred language without menu selection.
ElevenAgents transfers to human agents or advisors in real time when a conversation requires it - triggered by query complexity, client tier, escalation request, or configurable rules you define. The full conversation transcript and context transfer with the call, so the advisor never starts from scratch.
Banking teams using ElevenAgents typically target reductions in average handle time, improvements in first-contact resolution, and increased advisor capacity for relationship-building activities. We work with your team to define success metrics against the KPIs that matter - CSAT, AHT, containment rate, and cost-per-contact.
ElevenAgents holds PCI DSS Level 1 certification (externally validated) for payment-handling workflows and is independently audited annually for GDPR compliance. We offer US and EU data residency, Zero Retention Mode, and end-to-end encryption. Our team works with your legal and compliance teams to configure deployments to your specific regulatory requirements.
ElevenAgents integrates with core banking platforms and proprietary systems via our open API and webhook framework. Our forward deployed engineering team works with you to scope and deploy the integration - we do not require you to replace existing systems or rebuild your AI stack.
ElevenAgents gives you full control over agent behavior through configurable guardrails, deterministic workflows, and a no-code workflow builder. Every conversation is logged with a full transcript. Our team works with you to define compliance gates, escalation rules, and disclosure requirements for your regulatory environment.
Expressive Mode is a capability available in ElevenAgents that uses real-time speech signals to infer emotion and adapt tone - responding with more composure when a client is frustrated, more patience when they're confused, and more confidence when they need reassurance. It is powered by Eleven v3 Conversational and a new turn-taking system that improves response timing and reduces interruptions.
Get started with ElevenAgents for financial services
Deploy voice agents that handle support, lending, and outbound in 70+ languages. PCI DSS L1 certified.
Trusted by 7.5M+
•
No credit card, cancel anytime
Get started with ElevenAgents for financial services
Deploy voice agents that handle support, lending, and outbound in 70+ languages. PCI DSS L1 certified.
Trusted by 7.5M+
•
No credit card, cancel anytime
Get started with ElevenAgents for financial services
Deploy voice agents that handle support, lending, and outbound in 70+ languages. PCI DSS L1 certified.
Trusted by 7.5M+
•
No credit card, cancel anytime