ElevenAgents for health insurance
Answer every member call, in any language
Deploy AI agents that handle benefits inquiries, enrollment, and member services across phone, chat, and SMS - in 70+ languages, around the clock.
Enterprise-grade security
No credit card required
Cancel anytime
ElevenAgents for health insurance
Answer every member call, in any language
Deploy AI agents that handle benefits inquiries, enrollment, and member services across phone, chat, and SMS - in 70+ languages, around the clock.
Enterprise-grade security
No credit card required
Cancel anytime
ElevenAgents for health insurance
Answer every member call, in any language
Deploy AI agents that handle benefits inquiries, enrollment, and member services across phone, chat, and SMS - in 70+ languages, around the clock.
Enterprise-grade security
No credit card required
Cancel anytime
Hear how our agents handle member inquiries the way your best team would.
F500 health insurers have active users
response latency
languages supported
Hear how our agents handle member inquiries the way your best team would.
F500 health insurers have active users
response latency
languages supported
Hear how our agents handle member inquiries the way your best team would.
F500 health insurers have active users
response latency
languages supported
Trusted by 7,500,000+ enterprises and brands
Trusted by 7,500,000+ enterprises and brands
Trusted by 7,500,000+ enterprises and brands
Conversational AI agents for every member need
Benefits and eligibility
Enrollment support
Outbound member outreach
Care navigation
The problem
Members call about coverage, copays, and provider networks constantly. Your team answers the same questions all day while complex cases wait in queue.
The solution
Agents that verify eligibility, explain benefits, and check claim status in real time - integrated with your claims platform, with zero wait time.
Health plan teams using ElevenAgents for benefits inquiries reduce call handling time while keeping member satisfaction scores high.
Key capabilities
Real-time eligibility and benefits lookups
Claim checks with simple explanations
Seamless handoff for complex questions
Multilingual support across 70+ languages
Conversational AI agents for every member need
Benefits and eligibility
Enrollment support
Outbound member outreach
Care navigation
The problem
Members call about coverage, copays, and provider networks constantly. Your team answers the same questions all day while complex cases wait in queue.
The solution
Agents that verify eligibility, explain benefits, and check claim status in real time - integrated with your claims platform, with zero wait time.
Health plan teams using ElevenAgents for benefits inquiries reduce call handling time while keeping member satisfaction scores high.
Key capabilities
Real-time eligibility and benefits lookups
Claim checks with simple explanations
Seamless handoff for complex questions
Multilingual support across 70+ languages
Conversational AI agents for every member need
Benefits and eligibility
Enrollment support
Outbound member outreach
Care navigation
The problem
Members call about coverage, copays, and provider networks constantly. Your team answers the same questions all day while complex cases wait in queue.
The solution
Agents that verify eligibility, explain benefits, and check claim status in real time - integrated with your claims platform, with zero wait time.
Health plan teams using ElevenAgents for benefits inquiries reduce call handling time while keeping member satisfaction scores high.
Key capabilities
Make member service personalized at scale
Conversational agents built for the operational demands, compliance requirements, and member expectations of health insurance.
A robotic response erodes brand trust. Whether a member is frustrated, confused, or celebrating - Expressive Mode adjusts tone and pacing to match the moment.
Enrollment surges, year-round calls, and multilingual populations stretch teams thin. Agents handle routine inquiries so your staff focuses on what matters.
Meet security and compliance needs
HIPAA, SOC 2 Type 2, and CMS compliance built in. BAA across the full stack and Zero Retention Mode keep member data secure.
Make member service personalized at scale
Conversational agents built for the operational demands, compliance requirements, and member expectations of health insurance.
A robotic response erodes brand trust. Whether a member is frustrated, confused, or celebrating - Expressive Mode adjusts tone and pacing to match the moment.
Enrollment surges, year-round calls, and multilingual populations stretch teams thin. Agents handle routine inquiries so your staff focuses on what matters.
Meet security and compliance needs
HIPAA, SOC 2 Type 2, and CMS compliance built in. BAA across the full stack and Zero Retention Mode keep member data secure.
Make member service personalized at scale
Conversational agents built for the operational demands, compliance requirements, and member expectations of health insurance.
A robotic response erodes brand trust. Whether a member is frustrated, confused, or celebrating - Expressive Mode adjusts tone and pacing to match the moment.
Enrollment surges, year-round calls, and multilingual populations stretch teams thin. Agents handle routine inquiries so your staff focuses on what matters.
Meet security and compliance needs
HIPAA, SOC 2 Type 2, and CMS compliance built in. BAA across the full stack and Zero Retention Mode keep member data secure.
How Expressive Mode works
1
Guest calls in frustrated
Scribe v2 Realtime detects emotional cues in the guest’s voice - identifying frustration, urgency, or confusion within milliseconds.
2
Agent responds with the right tone
V3 adjusts delivery using cue cards you define - reassuring on disputes, enthusiastic on upgrades, apologetic on failures.
3
Conversation resolves naturally
Natural turn-taking keeps the dialogue flowing. If the situation requires human judgment, the agent hands off with full context.
How Expressive Mode works
1
Guest calls in frustrated
Scribe v2 Realtime detects emotional cues in the guest’s voice - identifying frustration, urgency, or confusion within milliseconds.
2
Agent responds with the right tone
V3 adjusts delivery using cue cards you define - reassuring on disputes, enthusiastic on upgrades, apologetic on failures.
3
Conversation resolves naturally
Natural turn-taking keeps the dialogue flowing. If the situation requires human judgment, the agent hands off with full context.
How Expressive Mode works
1
Guest calls in frustrated
Scribe v2 Realtime detects emotional cues in the guest’s voice - identifying frustration, urgency, or confusion within milliseconds.
2
Agent responds with the right tone
V3 adjusts delivery using cue cards you define - reassuring on disputes, enthusiastic on upgrades, apologetic on failures.
3
Conversation resolves naturally
Natural turn-taking keeps the dialogue flowing. If the situation requires human judgment, the agent hands off with full context.
Built for the moments that matter most
ElevenAgents is designed for the high-stakes moments where member experience is won or lost.
Surges compress months of demand into weeks. AI agents answer every call, pre-qualify members, and deliver disclosures instantly.
Denials are emotional. Your AI agent explains clearly, walks through appeals options, and routes to a specialist when needed.
Your team cannot call everyone. AI agents run outreach in parallel across languages - closing gaps and completing visits.
Unpredictable volume spikes hit without warning. AI agents handle eligibility questions, re-enrollment, and document collection.
Built for the moments that matter most
ElevenAgents is designed for the high-stakes moments where member experience is won or lost.
Surges compress months of demand into weeks. AI agents answer every call, pre-qualify members, and deliver disclosures instantly.
Denials are emotional. Your AI agent explains clearly, walks through appeals options, and routes to a specialist when needed.
Your team cannot call everyone. AI agents run outreach in parallel across languages - closing gaps and completing visits.
Unpredictable volume spikes hit without warning. AI agents handle eligibility questions, re-enrollment, and document collection.
Built for the moments that matter most
ElevenAgents is designed for the high-stakes moments where member experience is won or lost.
Surges compress months of demand into weeks. AI agents answer every call, pre-qualify members, and deliver disclosures instantly.
Denials are emotional. Your AI agent explains clearly, walks through appeals options, and routes to a specialist when needed.
Your team cannot call everyone. AI agents run outreach in parallel across languages - closing gaps and completing visits.
Unpredictable volume spikes hit without warning. AI agents handle eligibility questions, re-enrollment, and document collection.
Integrated with every tool you already use
ElevenLabs fits into your existing stack with native CRM, telephony, and claims platform integrations for fast deployment.
Integrated with every tool you already use
ElevenLabs fits into your existing stack with native CRM, telephony, and claims platform integrations for fast deployment.
Integrated with every tool you already use
ElevenLabs fits into your existing stack with native CRM, telephony, and claims platform integrations for fast deployment.
Answers to common questions
Answers to common questions
Answers to common questions
Most integrations are completed within days using our native connectors for Salesforce, ServiceNow, Twilio, Genesys, and other platforms. For custom claims or enrollment platforms, our solutions engineering team works with your IT staff to scope and deploy quickly.
ElevenAgents supports 70+ languages with natural, human-sounding voice and text interactions. This includes all major European, Asian, and Middle Eastern languages, with ongoing expansion.
Yes. ElevenAgents supports real-time human handoff with full conversation context, so your staff picks up exactly where the AI left off. You define the escalation rules - by topic, sentiment, member tier, claim complexity, or any custom trigger.
Teams use ElevenAgents to improve member satisfaction and Star Ratings, increase enrollment conversion during surge periods, and close care gaps by making every interaction feel more human and trustworthy.
We support HIPAA-ready deployments, encryption in transit and at rest, audit logs, role-based access, and regional data residency options. We work with customers to meet specific compliance and contractual requirements.
Yes. ElevenAgents provides APIs and webhook support to connect with your existing systems. For claims, enrollment, and billing platforms, our solutions engineering team works with you to scope and deploy the right integration.
Agents use deterministic workflows with configurable escalation rules and full conversation logs, so compliance and clinical teams can review behavior before and after launch. We work with your team to define guardrails specific to your use cases.
Expressive Mode is a new experience in ElevenLabs Agents that combines our V3 Conversational Text-to-Speech (TTS) model, Scribe v2 Realtime transcription, and improved turn-taking. Expressive Mode gives agents a wider range of emotion, makes them tone-aware, and more human-sounding.
Get started with ElevenAgents for health insurance
Deploy voice agents that handle member inquiries in 70+ languages. HIPAA compliant. Ship in minutes.
Trusted by 7.5M+
•
No credit card, cancel anytime
Get started with ElevenAgents for health insurance
Deploy voice agents that handle member inquiries in 70+ languages. HIPAA compliant. Ship in minutes.
Trusted by 7.5M+
•
No credit card, cancel anytime
Get started with ElevenAgents for health insurance
Deploy voice agents that handle member inquiries in 70+ languages. HIPAA compliant. Ship in minutes.
Trusted by 7.5M+
•
No credit card, cancel anytime